There is ALWAYS a physician on-call for emergency phone advice after regular office hours. When you call our office at 781-938-1888, the answering service will pick up your call. Give them a brief description of the medical problem, and they will contact the on call physician. The covering physician will NOT authorize prescriptions for controlled substances, such as opiods, benzodiazapenes, and stimulants. If you need a routine prescription filled, please have your pharmacy number available, and be certain that the pharmacy is open. Notify the physician on call if you have any allergies to medications.
If our office is closed and you feel that you need to be evaluated in person, you can either go the Winchester Hospital Emergency Room (located at 41 Highland Avenue in Winchester, MA and open 365 days a year, 24 hours a day), the Woburn Walk-In Urgent Care Center (located at 7 Alfred Street in Woburn, MA and open daily from noon to 8 pm), or the Wilmington Walk-In Urgent Care Center (located at 500 Salem Street in Wilmington, MA and open daily from 7:30 am to 8 pm) . If you are experiencing symptoms of a possible medical emergency, call 911 or have someone drive you to the nearest emergency room. The following conditions should be evaluated in an emergency room:
- Chest pain
- Shortness of breath
- Excessive bleeding
- Head injury
- Severe pain
For less serious health problems, the Walk-In Center may be a better choice, because they focus on non-life threatening illnesses and injuries. Therefore, the physicians at the Walk-In Center may be able to treat you in less time than a traditional emergency department. Basic lab tests and X-rays can be conducted there. The following conditions can be treated at the Walk-In Center:
- Respiratory infections (common cold, flu, sinus infection, bronchitis, pneumonia)
- Sore throat, earache
- Urinary tract infection
- Skin rash
- Cuts and lacerations
We make every effort to provide same day or next day service for sick visits. However, if we are unable to accommodate you, we may refer you to the Walk-In Center.
We care about your health. In order to help us stay up to date with your health, you should be seen in our office within one to weeks after being evaluated in an emergency room or walk-in.